Portrait of a woman | Guide My Growth

Why are my customers leaving me?

It is normal for a business to lose 10 – 25% of their customers every year. If you are losing more than that, it is a wake-up call for you to take action. There are 5 main reasons why a customer will turn their back on your business: They no longer need your product or

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People seated at long tables | Guide My Growth

6 advanced strategies to retain customers

Last week, I showed you some basic strategies to use to retain customers. If you have mastered the basic strategies, it is time to start using more advanced strategies for customer retention. These advanced strategies are also great if you have a bigger business. Reminder: your starting point needs to be excellent customer service Whether

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Happy woman with shopping bag | Guide My Growth

How to retain customers: 11 easy strategies

The first question to ask yourself is whether you are selling the products and services that customers want. If not, they may buy 1 or 2 things from you and then never come back. If you are sure that you are selling what customers are looking for, then let’s start by talking about basic customer

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Google analytics overview | Guide My Growth

5 ways to market your business for free on Facebook

Social media is the new word-of-mouth. When you know how to use it, you can get more customers to come to your business and thereby increase your sales and profits to make your business grow faster. Today, my focus is on how to market your business on Facebook for free. I have chosen Facebook because

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Woman in a small shop | Guide My Growth

How to get more customers: 10 easy ways

One of the main challenges that you have told me about, is how to get more customers. Today, I will show you 10 ways to do this. Next week, I will show you some free online marketing strategies for your business. The week after, I will give you some strategies to retain your customers. You

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Man standing and conversing with others | Guide My Growth

How to survive Covid-19 (and other tough times)

COVID-19 is among us and may remain with us for a very long time.  Even if a vaccine is ready by the end of 2020, it may take several years before the largest part of the world population has been innoculated. And even then, things may not return to the way they used to be.

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Calculator and calculations | Guide My Growth

How much can your business borrow from a bank? Part 1

When they are deciding whether to give you a loan, there are 2 main things banks want to know: Does your business have enough cash flow to repay the loan every month? Will you be able to do repayments on time? Last week, I gave you an overview of the various sources of funding. I

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Business meeting | Guide My Growth

12 sources of funding for your business

Banks are not the only place to get money. Today, I will discuss 12 sources of funding. I will start with those that are of interest to small businesses and finish with those that are of interest to larger businesses. Next week, I will explain how banks decide how much money to lend to you.

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A one US dollar bill | Guide My Growth

31 best businesses to start in Africa with little money

Over the past 2 weeks, I talked about the official and the alternative approach you can follow to start a business with limited funding. There is one more topic I want to cover at this time. I want to give you examples of businesses that do not require a lot of funding to start. This

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Small stack of US dollar bills | Guide My Growth

A second way to start a business in Africa with limited funding

Last week, I wrote about one way to start a business when you have limited money available. That approach, the official way, consists of the following steps: Find out the gap in the market Look for a business that does not require much money to start and operate Maximise your sales and give the best

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Person putting money into a piggy bank | Guide My Growth

How to start a business in Africa with limited money

First of all, I just want to say: WOW! I am overwhelmed to see over 1500 people responding to Guide My Growth asking for advice in just a few days. Thank you for your trust in me. Many of you are asking me how to start a business with limited funding or how to get

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